The mode of communication has been changed by the convenience of information exchanges nowadays. We can connect with each other through many different ways, for example, besides using telephone, there are video calls and some social platforms or apps. Although telephone and video calls have already fulfilled people’s needs and desires of contacting with others, there are still many social platforms and apps flourishing. This phenomenon indicates that the needs of people still exist. People might just need a feeling of being accompanied rather than intentionally contacting, therefore products like “inTouch” are designed.
Analyse this work through The Three Paradigms of HCI
First of all, inTouch is a box which contacts people by internet. Through the changing of light colors indications, users can press the grids of box for feedback. This design has changed our previous habits of communication, such as words, voice, images… etc. and it meets one’s needs of accompanying feeling.
First paradigm
Compared with other social platforms, there are no any clear instructions on inTouch. Users might be confused while operating it. It is an ambiguous method to use light colors changes to signify the status of operation because user can not clearly determines whether the message has been sent out or not and even don't know whom they are contacting with.
Second paradigm
The square shape box divided into four small squares seems to be too functional and lacks the suggestion of accompaniment and connection. The operation mode of "stabbing” is masculine and uncoordinated with a feminine feedback of light color changes. Comparing with the contact modes that use words and pictures, light color changes are more obscure, without emotions. The color change may become a fixed pattern of usage. It could become a game-like function in the end and ignore the importance of communication between people.
Third paradigm
inTouch is designed to be hanged on the wall. The converting light colors is used to have users aware that someone who is contacting. The goal of this design is to suggest the atmosphere of accompaniment. However, even if we first define the color should be conveying a warm sense, according to past human experiences which red lights suggests the message of “warning”, it will not necessarily change one's feelings. According to the habits of people using other platforms, we can discover a state that people are obsessed with knowing others’ concerns towards themselves, for example, some people will constantly focus on their devices and repeatedly checking the social platforms or devices every few seconds. Thus, although inTouch is designed to be ambient, people will use it deliberately because of the human nature.
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