2016年4月19日 星期二

week 9. humanistic HCI

Humanistic HCI in ACM Interaction

1. HCI reaches out.
"Key examples include the rise of aesthetics as an approach to user experience design [2]; the introduction of “reflective HCI” [3] to reposition the field with a more self-critical stance; as well as the use of feminist [4], queer [5], and postcolonial [6] approaches to emancipatory computing."

2. The humanities reach in.
" As alternatives, Winograd and Flores introduced Heideggerian phenomenology, biological accounts of cognition and language, and speech act theory to HCI. Offering an epistemological critique of the field as a whole and introducing an alternative epistemological stance are philosophical activities. It is easy to see that Winograd and Flores’s seminal work was in fact humanistic HCI, even if no one at that time was using the term."

3. What is Humanistic HCI?
". It is not the same as digital humanities, which is humanistic research supported by digital technologies, and which is by and large practiced by humanistic scholars (see, e.g., [9])."

"Humanistic HCI operates in the opposite direction: It is HCI research and practice that is supported by humanistic practices, theories, and methods."

4. History and tradition
"Many HCI systems are presented with little to no reference to their own historical genealogies, and the field itself has no significant histories beyond a generally shared sense that HCI has had three paradigms or waves [13,14]."

" Our expectation is that interaction design and/or HCI (whatever their relation is or will become, exactly) will develop much more of a historical sensibility in the coming decade."

5. Conceptual analysis
" During its rise in the 19th century, science began to displace philosophy as the knowledge discipline best able to account for the world. What was philosophy’s role in a scientific era? One answer was that philosophy ceased to provide doctrines and instead became an activity directed at the clarification of thoughts. As the early Ludwig Wittgenstein wrote, “The object of philosophy is the logical clarification of thoughts. Philosophy is not a theory but an activity. A philosophical work consists essentially of elucidations” [15]. Philosophy was thus moving away from producing original systems and toward the disciplined analysis of the concepts we think with."

Summary:
" overall humanistic dispositions: the attempt to take on a situation or work that is in some sense confusing; to do so holistically (rather than analyzed and operationalized into well-defined parts); to bring clarity to it; and to do so in a way that orients itself toward emancipatory change (diversely defined)."

Humanistic HCI  Practices and Methods
1. Excursus: The expert subject.
2. Interaction criticism.
3. Critical discourse analysis.
   " HCI examples of such critiques include studies of cultural probes [25], affective computing [26], and sustainable making [27]."
4. Critical social science
5. Design futuring.
 "These strategies are commonly deployed in speculative design, critical design, design fictions, and science and utopian fiction"
6. Emancipatory HCI.



錯字不扣分,「沒想法」一定低分






2016年4月12日 星期二

week 8. the three paradigms of HCI


The Three Paradigms of HCI
1. 1st paradigm: engineering/human factors
2. 2nd paradigm: cognitive science
3. 3rd paradigm: phenomenological matrix:
       "...addressing issues that are bad fits to prior paradigms, ranging from embodiment to situated meaning to values and social issues."

"These include participatory
design, value-sensitive design, user experience
design, ethnomethodology, embodied interaction, interaction
analysis, and critical design." (p. 2)

"a third (“3rd”) paradigm, which treats interaction not as a
form of information processing but as a form of meaning
making in which the artifact and its context at all
levels are mutually defining and subject to multiple interpretations." (p. 2)

強行將舊的 paradigm 套用到 HCI 的後果:
 "when force-fitting new insights to old paradigms
CHI fails to capitalize on the full value of these approaches." (p. 3)

 沒有清楚的認識論, 會限制 HCI 的發展:
"(3) the lack of clarity about the
epistemological distinctions between paradigms is a
limiting factor in the development of the field,..." (p. 3)

Thomas Kuhn's theory of the structure of scientific revolutions:
"A paradigm shift, then, is accompanied by a shift
in the examples which are considered to be central to
the field." (p. 3)

"In particular, Agre argues, following a long line of research
in scientific metaphor, that technical fields tend
to be structured around particular metaphors which
suggest the questions that are interesting to ask and
methods for arriving at answers to them. So, for example,
the metaphor underlying cognitive science –
that human minds are like information processors –
suggests questions it could be interesting to ask - how
humans process their input, how they represent information
internally, how they access memory, etc. - and
also suggests methods for finding answers to those
questions, for example that we can effectively model
human mental activity using computational code and
validate these models by comparing computational and
human input and output."  (p. 4)

"Following Agre, we argue that central to each paradigm
in HCI is a different metaphor of interaction. Each such
metaphor introduces ‘centers’ and ‘margins’ that drive
choices about what methods are appropriate for studying
and designing interaction and for how knowledge
claims about interaction can be validated." (p. 4)

為何 usability study 對 non-task-oriented interaction 無效?
"A fourth set of issues arises out of the domain of nontask-
oriented computing. These approaches tend to
be bad fits to the 1st and 2nd paradigms, whose methods
tend to require problems to be formalized and expressed
in terms of tasks, goals and efficiency - precisely
what non-task-oriented approaches are intended
to question. It is difficult, for example, to apply usability
studies to ambient interfaces, since standard
evaluation techniques are ‘task-focused’ in the sense of
asking users to pay attention to and evaluate the interface,
precisely what the system is devised to avoid." (p. 4)

Embodiment 在三種 paradigms 的角色:
1. In human factors, attention is paid to such factors as the fit of a mouse to the human hand or the amenability of particular font sizes to be easily read.
2. Cognitively based work in HCI has laid out physical constraints that usefully inform interface
design such as the speed at which humans are able to react in various situations.
3. Embodiment in the 3rd paradigm is based on a different, central stance drawing on phenomenology: that the way in which we come to understand the world, ourselves, and interaction derives crucially from our location in a physical and social world as embodied actors.

"A focus on embodied interaction
moves from the 2nd paradigm idea that thinking is
cognitive, abstract, and information-based to one
where thinking is also achieved through doing things in
the world, for example expression through gestures,
learning through manipulation, or thinking through
building prototypes." (p. 7)

3rd paradigm 的 中心是 現象學觀點, 而非物理的體現性:
"Despite the centrality of embodied interaction to the 3rd
paradigm, it would be a mistake to take physical embodiment
– i.e. having a body - as its central, defining
characteristic. Rather, what is central is a phenomenological
viewpoint, in which all action, interaction, and

knowledge is seen as embodied in situated human actors.
This position leads to a number of intellectual
commitments that contrast with those taken by the first
two paradigms."  (p. 7)

意義在三種 paradigms 中的角色:
"meaning, ignoring it unless it causes a problem, while
the 2nd interprets meaning in terms of information
flows. The 3rd paradigm, in contrast, sees meaning and
meaning construction as a central focus. It adopts the
stance that meaning is constructed on the fly, often
collaboratively, by people in specific contexts and
situations, and therefore that interaction itself is an
essential element in meaning construction."

3rd paradigm 的 central metaphor:
" ...whose central metaphor is interaction
as phenomenologically situated." (p. 9)

1st paradigm: reduce error
2nd paradigm: more efficiently
3rd paradigm: situated meaning-making


Different Ways of Knowing


"The three issues described previously – limited and inappropriate measures of success, acceptable methods,
and recognition of innovation – can be traced to a lack of awareness of the epistemological distinctions between the paradigms,..."

see Table 2: Epistemological distinctions between the paradigms

Objective vs. Subjective Knowledge
Generalized vs. Situated Knowledge
Information vs. Interpretation
“Clean” vs. “Messy” Formalisms


所有的 paper 都應該交代 underlying paradigms:
"We would expect that calling out the underlying paradigm
will become a standard part of every publication
in our field." (p. 17)


參考:
互動設計派典浪潮
互動設計第三派典的角色與必要性

EX 6. short essay
Critically introduce "InTouch" project with three paradigms respectively. (including 1st, 2nd, 3rd paradigms, at least 500 words in total)

Reference:


Deadline 2016/4/27



2016年4月5日 星期二