2023年10月29日 星期日
week 9. humanistic HCI
專家主觀性 expert subjectivity
1. HCI reaches out.
"Key examples include the rise of aesthetics as an approach to user experience design [2]; the introduction of “reflective HCI” [3] to reposition the field with a more self-critical stance; as well as the use of feminist [4], queer [5], and postcolonial [6] approaches to emancipatory computing."
2. The humanities reach in.
" As alternatives, Winograd and Flores introduced Heideggerian phenomenology, biological accounts of cognition and language, and speech act theory to HCI. Offering an epistemological critique of the field as a whole and introducing an alternative epistemological stance are philosophical activities. It is easy to see that Winograd and Flores’s seminal work was in fact humanistic HCI, even if no one at that time was using the term."
3. What is Humanistic HCI?
". It is not the same as digital humanities, which is humanistic research supported by digital technologies, and which is by and large practiced by humanistic scholars (see, e.g., [9])."
"Humanistic HCI operates in the opposite direction: It is HCI research and practice that is supported by humanistic practices, theories, and methods."
4. History and tradition
"Many HCI systems are presented with little to no reference to their own historical genealogies, and the field itself has no significant histories beyond a generally shared sense that HCI has had three paradigms or waves [13,14]."
" Our expectation is that interaction design and/or HCI (whatever their relation is or will become, exactly) will develop much more of a historical sensibility in the coming decade."
5. Conceptual analysis
" During its rise in the 19th century, science began to displace philosophy as the knowledge discipline best able to account for the world. What was philosophy’s role in a scientific era? One answer was that philosophy ceased to provide doctrines and instead became an activity directed at the clarification of thoughts. As the early Ludwig Wittgenstein wrote, “The object of philosophy is the logical clarification of thoughts. Philosophy is not a theory but an activity. A philosophical work consists essentially of elucidations” [15]. Philosophy was thus moving away from producing original systems and toward the disciplined analysis of the concepts we think with."
Summary:
" overall humanistic dispositions: the attempt to take on a situation or work that is in some sense confusing; to do so holistically (rather than analyzed and operationalized into well-defined parts); to bring clarity to it; and to do so in a way that orients itself toward emancipatory change (diversely defined)."
Humanistic HCI Practices and Methods
1. Excursus: The expert subject.
2. Interaction criticism.
3. Critical discourse analysis.
" HCI examples of such critiques include studies of cultural probes [25], affective computing [26], and sustainable making [27]."
4. Critical social science
5. Design futuring.
"These strategies are commonly deployed in speculative design, critical design, design fictions, and science and utopian fiction"
6. Emancipatory HCI.
2023年10月15日 星期日
week 7. Hertzian Tales (chap 3)
泛功能 - 赫茲故事第三章
The prefix “para-” suggests that such design is
within the realms of utility but attempts to go beyond conventional definitions
of functionalism to include the poetic.
泛功能(超越功能)超越傳統定義,包含了詩意。
Eccentric Objects: Para-functionality and Non-design
Some naive, curious, or eccentric objects, outside the world of conventional design,
unintentionally embody provocative or poetic qualities that most product
designs, even those intended to provoke, seldom achieve.
某些天真的、好奇的、古怪的物件,落在傳統設計之外,它們偶然地賦予了挑臖的和詩意的品質,是多數產品設計即使刻意追求也很少達成的。
This is also the case with “Chindogu”. Their individual
elements are recognizable, but the reason for combining them is at first bewildering.
The meaning behind the object is derived from “sense-fiction”: the objects
make functional sense, but are still useless.
Forbidden Emotions: Para-functionality and Design
In a field where “product design is thoroughly integrated in capitalist production, [and] bereft of an independent critical tradition on which to base an alternative,” only a few
designers use the function of products as criticism.
在產品設計完全整合在資本主義產製的領域,失去了獨立批判的傳統,只有一些設計師使用產品功能作為批判。
...what Baudrillard has called the “crisis of functionalism.”
Baudrillard (1981) argues that the acceptance of functionalism as an arbitrary
but dominant rationality gave rise to an irrational counter-discourse that
moves between the two poles of kitsch (庸俗作品) and surrealism:
The surrealist object emerges at the same epoch as the functional object, as its derision (嘲笑)
and transgression. Although they are overtly dys- or para-functional, these phantasmic (幻想的)
objects nevertheless presuppose—albeit in a contradictory sense—the advent of functionality
as the universal moral law of the object, and the advent of this object itself, separated,
autonomous and dedicated to the transparency of its function. When one ponders
it, there is something unreal and almost surreal in the fact of reducing an object to its
function: and it suffices to push this principle of functionality to the limit to make its
absurdity emerge. This is evident in the case of the toaster, iron or “undiscoverable objects”
of Carelman. (192–193)
Jacques Carelman's Impossible Objects
Catalogue of Extraordinary Objects
2023年10月1日 星期日
week 5. Hertzian Tales (chap 2)
非人因 - 赫茲故事第二章
User-Friendliness
Transparency
(In)human Factors
人被奴役化,嚴格來說,並不是被機器,也不是被建造和擁有機器的人,而是被機器所賦予的概念模型、價值、以及思想系統。
"This enslavement is not, strictly speaking, to machines, nor to the people who build and own them, but to the conceptual models, values, and systems of thought the machines embody." p.21
藉由詩意化人與電子物件間的距離,或許能促進敏銳的懷疑態度,而非不經思考的吸收電子物件所嵌入的價值與概念模型。
"By poeticizing the distance between people and electronic objects, sensitive skepticism might be encourage, rather than unthinking assimilation of the values and conceptual models embedded in electronic objects." p. 22
透過疏遠與異化,詩意化人與電子物件間的距離,將互動性置於透明與不透明之間,寵物與異形之間,散文與詩歌之間。
"This chapter looks at "poeticizing" the distance between people and electronic objects through "estrangement" and alienation," locating interactivity between transparency and opaqueness, the pet and the alien, prose and poetry." p. 22
Robinson 認為 Norman 的取徑產生了沒有混淆、不會令人失望的產品 (這很明顯是不夠的)。...... 吊詭的是,以使用者為中心,不只是要釐清人們如何描繪事物,而是絕對需要認清: 人們所互動的設計物,對我們如何思考,有巨大的影響。"
"Robinson argues that Norman's approach results in products that will not confuse or disappoint (which is clearly not enough). ... Paradoxically, user-centredness is not just figuring out how people map things, it absolutely requires recognising that the artefacts people interact with have enormous impact on how we think." p. 23
在人因的世界中,物件似乎必須被理解,而非被詮釋。......在人因社群中,將人與科技的關係簡化為認知的清晰程度...
"In the human factors world, objects, it seems, must be understood rather than interpreted. ... The reduction of the relationship between people and technology to a level of cognitive clarity by the human factors community..." p. 23
日常語言通常是資訊性的與工具性的; 如果資訊被成功的傳遞,或是行動被成功的挑起,這些字詞可以被視為
"透明的"。伴隨詩意功能而來的是某種不透明,因為作者既不傳遞資訊,也不尋求挑起行動。這可能帶來一種刻意的模糊。
"Everyday language is usually informative and instrumental;...since if a piece of information has been successfully passed or some action successfully instigated, the words by which this has been managed can count as "transparent." With the poetic function comes a certain opacity, for the writer is no longer passing information nor seeking to instigate action. There may also come an intentional ambiguity." p. 35
"The poetic function of language has as its effect that when we read literature we become
more aware of language than we are when we are confronted by language in its other
functions. To introduce another term dear to the formalists, in literature language is
“foregrounded. ... In the everyday use of language it will seldom be practical and may even be found impolite to “foreground” language.”"
根據 Viktor Shlkovsky,詩意藝術的功能,是對抗感知的慣例模式所支持的熟悉化。
"According to Viktor Shklovsky,..., the function of poetic art is to counter-act the familiarization encouraged by routine modes of perception." p. 35

fan heater by Winfried Scheuer
為了提供環境讓使用者反思電子物件的日常生活經驗,我們必須超越"根植於視覺的形的陌異",進而探索"根植於功能性的使用美學"...
"To provide conditions where users can be provoked to reflect on their everyday experience of electronic objects, it is necessary to go beyond forms of estrangement grounded in the visual and instead explore the aesthetics of us grounded in functionality..." p. 42
radio by Daniel Weil
想法與事物的適當匹配,特別在抽象想法凌駕實用性中,讓設計得以成為一種論述形式,產生詩意的創造,藉由挑戰某些法則(物理的、社會的、或政治的),而非確認這些法則,呈現出一種批判的功能。
"The fit between ideas and things, particularly where an abstract idea dominates practicality, allows design to be a form of discourse, resulting in poetic inventions that, by challenging lows (physical, social, or political) rather than affirming them, take on a critical function." p. 42
然而,我們自身與電子物件環境間的距離,也許可以被詩意化,針對環境所賦予的價值與概念,提倡一種懷疑的敏銳性。
"Instead, the distance between ourselves and the environment of electronic objects might be "poeticized" to encourage skeptical sensitivity to values and ideas this environment embodies." p. 42
2023年9月24日 星期日
week 4. Hertzian Tales (chap 1)
_________________________________________________________________________________
Chapter 1. The Electronic as Post-Optimal Object
2023年9月17日 星期日
week 3. critical dialogue and phenomenology
Critical dialogue: interaction, experience and cultural theory
4. "Since post-structuralist semiotics critiqued the notion
that there was a direct correspondence between a
cultural artifact and any single interpretation of it, ideas
based in critical traditions such as reader-response
theory have supplemented traditional semiotic readings
of how interaction takes place. These approaches argue
that meaning is emergent, constructed through a
“performance” of the text in a particular context.
Clearly this kind of theory is more difficult to implement
as a set of design guidelines and perhaps for this
reason hermeneutics has received less attention in HCI
(however, see for instance [12]). "
5.
"When Winograd and Flores followed Heidegger in
rejecting the view that things are the bearer of
properties independent of interpretation [18],
phenomenology’s emphasis on both phenomena and
the consciousness experiencing them began to be
influential in HCI, e.g. [8][10]. When attention turned
from usability to user experience, connections to critical
theory became more frequent and complex. McCarthy
and Wright’s [14] book Technology as Experience drew
extensively on the Russian literary critic and
philosopher Mikhail Bakhtin and his problematic
relationship with formal theory and preference for a
decentred dialogue grounded in the particularities and
uncertainties of lived experience."
Technology as experience
critical practice
兩兩同學一組, 可以用中文, 為以下互動設計作品產生 批判對話.
互相輪流發言, 並針對方前一次的發言進行批判對話.
對話紀錄至少 400 字 (中英文皆可)
deadline: 2023/10/2
2023年9月9日 星期六
week 2. the three paradigms of HCI
The Three Paradigms of HCI
1. 1st paradigm: engineering/human factors
2. 2nd paradigm: cognitive science
3. 3rd paradigm: phenomenological matrix:
"...addressing issues that are bad fits to prior paradigms, ranging from embodiment to situated meaning to values and social issues."
"These include participatory
design, value-sensitive design, user experience
design, ethnomethodology, embodied interaction, interaction
analysis, and critical design." (p. 2)
"a third (“3rd”) paradigm, which treats interaction not as a
form of information processing but as a form of meaning
making in which the artifact and its context at all
levels are mutually defining and subject to multiple interpretations." (p. 2)
強行將舊的 paradigm 套用到 HCI 的後果:
"when force-fitting new insights to old paradigms
CHI fails to capitalize on the full value of these approaches." (p. 3)
沒有清楚的認識論, 會限制 HCI 的發展:
"(3) the lack of clarity about the
epistemological distinctions between paradigms is a
limiting factor in the development of the field,..." (p. 3)
Thomas Kuhn's theory of the structure of scientific revolutions:
"A paradigm shift, then, is accompanied by a shift
in the examples which are considered to be central to
the field." (p. 3)
"In particular, Agre argues, following a long line of research
in scientific metaphor, that technical fields tend
to be structured around particular metaphors which
suggest the questions that are interesting to ask and
methods for arriving at answers to them. So, for example,
the metaphor underlying cognitive science –
that human minds are like information processors –
suggests questions it could be interesting to ask - how
humans process their input, how they represent information
internally, how they access memory, etc. - and
also suggests methods for finding answers to those
questions, for example that we can effectively model
human mental activity using computational code and
validate these models by comparing computational and
human input and output." (p. 4)
"Following Agre, we argue that central to each paradigm
in HCI is a different metaphor of interaction. Each such
metaphor introduces ‘centers’ and ‘margins’ that drive
choices about what methods are appropriate for studying
and designing interaction and for how knowledge
claims about interaction can be validated." (p. 4)
為何 usability study 對 non-task-oriented interaction 無效?
"A fourth set of issues arises out of the domain of nontask-
oriented computing. These approaches tend to
be bad fits to the 1st and 2nd paradigms, whose methods
tend to require problems to be formalized and expressed
in terms of tasks, goals and efficiency - precisely
what non-task-oriented approaches are intended
to question. It is difficult, for example, to apply usability
studies to ambient interfaces, since standard
evaluation techniques are ‘task-focused’ in the sense of
asking users to pay attention to and evaluate the interface,
precisely what the system is devised to avoid." (p. 4)
Embodiment 在三種 paradigms 的角色:
1. In human factors, attention is paid to such factors as the fit of a mouse to the human hand or the amenability of particular font sizes to be easily read.
2. Cognitively based work in HCI has laid out physical constraints that usefully inform interface
design such as the speed at which humans are able to react in various situations.
3. Embodiment in the 3rd paradigm is based on a different, central stance drawing on phenomenology: that the way in which we come to understand the world, ourselves, and interaction derives crucially from our location in a physical and social world as embodied actors.
"A focus on embodied interaction
moves from the 2nd paradigm idea that thinking is
cognitive, abstract, and information-based to one
where thinking is also achieved through doing things in
the world, for example expression through gestures,
learning through manipulation, or thinking through
building prototypes." (p. 7)
3rd paradigm 的 中心是 現象學觀點, 而非物理的體現性:
"Despite the centrality of embodied interaction to the 3rd
paradigm, it would be a mistake to take physical embodiment
– i.e. having a body - as its central, defining
characteristic. Rather, what is central is a phenomenological
viewpoint, in which all action, interaction, and
knowledge is seen as embodied in situated human actors.
This position leads to a number of intellectual
commitments that contrast with those taken by the first
two paradigms." (p. 7)
意義在三種 paradigms 中的角色:
"meaning, ignoring it unless it causes a problem, while
the 2nd interprets meaning in terms of information
flows. The 3rd paradigm, in contrast, sees meaning and
meaning construction as a central focus. It adopts the
stance that meaning is constructed on the fly, often
collaboratively, by people in specific contexts and
situations, and therefore that interaction itself is an
essential element in meaning construction."
3rd paradigm 的 central metaphor:
" ...whose central metaphor is interaction
as phenomenologically situated." (p. 9)
1st paradigm: reduce error
2nd paradigm: more efficiently
3rd paradigm: situated meaning-making
Different Ways of Knowing
"The three issues described previously – limited and inappropriate measures of success, acceptable methods,
and recognition of innovation – can be traced to a lack of awareness of the epistemological distinctions between the paradigms,..."
see Table 2: Epistemological distinctions between the paradigms
Objective vs. Subjective Knowledge
Generalized vs. Situated Knowledge
Information vs. Interpretation
“Clean” vs. “Messy” Formalisms
所有的 paper 都應該交代 underlying paradigms:
"We would expect that calling out the underlying paradigm
will become a standard part of every publication
in our field." (p. 17)
參考:
EX 1. short essay
Critically introduce "InTouch" project with three paradigms respectively. (including 1st, 2nd, 3rd paradigms, at least 500 words in total) Deadline 2023/9/25
2023年9月3日 星期日
week 1. Introduction
Critical Practice as a method of inquiry?
How to make good critical practice ? Critical Practice
互動設計派典是是什麼?
2. Guba, E.G., & Lincoln, Y.S., Competing Paradigms in Qualitative Research
3. Heron, J., & Reason, P. (1997). A Participatory Inquiry Paradigm. Qualitative Inquiry, 3(3), 274-294
Questions:
1. What is "Participatory Design" in your impression?
2. What is Participatory Paradigm? (reading and discuss next week)
3. Participatory 派典與其他派典最大的不同為何?
4. What is Critical Design?
英國:
Dunne & Raby
What is "critical" about critical design?
Readings:
Grading:
60 % Projects and reports
40 % homework presentation and discussions








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